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The ultimate guide to knowledge management for your Service Agent
BlogCustomer ServiceThe ultimate guide to knowledge management for your Service AgentEverything you need to…
Navigating the 2026 Tech Talent Landscape: Why Upskilling Is Our Best Answer to the AI Skills Crisis
What’s the real story behind AI and IT staffing projections? Over the past year, mainstream headlines have…
Choosing to Stay Human
If you go to your favorite social media site, you will find it full of posts that start to look suspiciously…
Get ready with the latest beta releases
Get ready with the latest beta releases May 26, 2026 The beta versions of iOS 26.6, iPadOS 26.6,…
AI Got Expensive. Now What?
Cloud AI got expensive in 2026. Now everyone's looking at local again, which would be great, except the local…
Some ideas for what comes next, May 2026
As the years of AI progress go by, it’s been accompanied by a slowly rising tide of consequence. Models are…
Import AI 458: Reckoning with the future; and a singularity story
Welcome to Import AI, a newsletter about AI research. Import AI runs on arXiv, cappuccinos, and feedback from…
LWiAI Podcast #246 - Gemini 3.5 + Omni, Musk Loses, OpenAI vs Erdős
Our 246th episode with a summary and discussion of last week’s big AI news!Recorded on 05/22/2026Hosted by…
Speed-to-lead is a solved problem
Your customer finds your product and it looks right for them. They read the pricing page, watch the demo…
📈 Why AI bills rise as costs fall
📈 Why AI bills rise as costs fallAgents eat tokens at rates that are impossible to forecastAzeem Azhar and…
AI Weekly Issue #495: Musk, Zuckerberg killed Trump's AI safety order in three phone calls
Over the weekend: Musk, Zuckerberg, and Sacks killed Trump's draft AI safety executive order in three…
AI is becoming a first hire for small businesses
New research shows how 4 million Americans use ChatGPT to start, run, and grow small businesses, lowering the…
OpenAI, Grupo Folha and Grupo UOL announce strategic content partnership
OpenAI partners with Grupo Folha and Grupo UOL to bring trusted Brazilian journalism to ChatGPT, expanding…
Harness, Scaffold, and the AI Agent Terms Worth Getting Right
Running 198 The ultimate guide to RL environments: building and scaling them in the LLM era 📝 198 Building…
Speed-to-lead is a solved problem
BlogAI & AutomationSpeed-to-lead is a solved problemSpeed-to-lead made sense when the lag was unavoidable. An…
Predicting AI job exposure
It would be really nice if we had some way to analyse which jobs, companies and industries were exposed to…
🔮 Exponential View #575: AI’s math breakthrough and its creative limits
Consistently insightful, with no agenda beyond understanding how technology shapes our world. — Vincent N.,…
The Memo - 24/May/2026
To: US Govt, major govts, Microsoft, Apple, NVIDIA, Alphabet, Amazon, Meta, Tesla, Citi, Tencent, IBM, &…
Did Google’s AI agents really build an operating system for $916?
By Stephan Rabanser, Sayash Kapoor, Rishi Bommasani, Andrew Schwartz, Arvind NarayananAt Google’s developer…
Catch up on the Dialogues stage at Google I/O 2026.
Breadcrumb Innovation & AI Technology AI This week at I/O, the Dialogues stage brought together Google…
How to Write a Salary Negotiation Email: Format and Examples
Key takeaways A salary negotiation email is a written counteroffer sent after receiving a job offer, giving…
How to Reply to a Job Rejection Email, With Examples
Key takeaways A job rejection email reply helps preserve the relationship and shows professionalism, even…
What really matters when evaluating AI Agents for customer service?
When considering AI Agent options, some teams don’t focus on the right evaluation criteria. Not because…
DeepSeek V4: the most expected open-source model ever released, and the quietest landing
After 15 months of incremental updates, leaks, and rumored leaks, DeepSeek released version 4. It arrived…