Chatbots News
AI chatbots are conversational assistants like ChatGPT, Claude and Gemini. This page tracks every assistant update, feature launch and comparison as it happens.
438 articles · updated 24/7 from 100+ sources
AI agents can't yet do open-ended AI research
The goal of leading AI labs is recursive self-improvement (RSI): the automation of AI research using AI agents. RSI…
The 9 best tools for your early-stage startup tech stack in 2026
Building a startup used to be about nailing the fundamentals. Those still matter, but it’s never been easier to get…
The AI coding tutor paradox grows as educators scramble to rethink how they test real skills
An ACM survey of 763 computer science educators from 49 countries shows that 68 percent have already changed their…
An opinionated guide to which AI to use to do stuff
Every few months, I write a guide for people who want to use AI to do stuff. This time, a lot has changed, in part…
Doing the right thing when things go wrong
It’s Wednesday at 2pm. A routine deploy goes out. Within minutes, customers cannot open the app. Alarms fire, the…
What will be left for us to work on?
I had the honor of giving a keynote at the International Conference on Machine Learning in Seoul last week titled…
How GPT-5.6 Changes Knowledge Work
GPT-3 Is the Best Journal I've Ever UsedMy slow and steady progression to living out the plot of the movie…
Up the Stack: How AI’s Escape From the Commodity Trap Risks Enterprise Lock-in
By Arvind Narayanan and Akash KapurOur goal in this essay is to move beyond the debate over whether AI is a…
How to measure the customer experience as AI scales
CSAT captures less than 10% of your conversations, and the responses you do get skew toward extremes – the…
The twilight of the chatbots
If you feel like things are accelerating in AI, you are probably right. Better AI models from the leading…
The new product introduction process: How to make sure your Agent is ready every time you ship
When you work at a company that’s constantly shipping new product features, keeping your knowledge base up…
Conversation design: How to make your AI Agent communicate like your team
If nobody on your team has trained your Agent on how to communicate, it’s going to sound like an LLM when…
Salesforce signs definitive agreement to acquire Fin
We’re excited to share that we just signed an agreement for Salesforce to acquire Fin for ~$3.6B. The…
The Moral of Fable
in Chain of ThoughtMidjourney/Every illustration.Was this newsletter forwarded to you? Sign up to get it in…
How to make the case for giving your AI Agent system access
Without access to your backend systems, your AI Agent can answer questions, but it can’t take action. A…
Why AI hasn’t replaced software engineers, and won’t
There is great anxiety and uncertainty about AI replacing jobs. How can we move past vague warnings and…
What it feels like to work with Mythos
I had early access to the first Mythos-class AI model being released to the public, Claude 5 Fable. Much of…
Extending Fin as the most open Agent platform
Today, we’re announcing that Fin can be used as a Service Agent on top of HubSpot and Freshworks, meaning…
Co-Existence and the End of Co-Intelligence
It has been two years since Co-Intelligence, my book about AI, was published, and it was successful beyond…
Playing a different game
When competing in business, you have two choices. Try to win the game your competitors have chosen to play,…
The ultimate guide to knowledge management for your Service Agent
AI is no longer experimental in customer service, it’s the standard. Fin’s 2026 Customer Service…
Choosing to Stay Human
If you go to your favorite social media site, you will find it full of posts that start to look suspiciously…
Speed-to-lead is a solved problem
Your customer finds your product and it looks right for them. They read the pricing page, watch the demo…
Did Google’s AI agents really build an operating system for $916?
By Stephan Rabanser, Sayash Kapoor, Rishi Bommasani, Andrew Schwartz, Arvind NarayananAt Google’s developer…